Please visit our website to submit a request for customer assistance to: https://sovcustomerservice.zendesk.com/hc/en-us/requests/new
Please refer to the Air protection regulation https://rppa-appr.ca/eng
For any misplaced items onboard your flight, please visit the Airline website.
Please report the delay/lost baggage to the airline immediately at the Airport. If you are unable, then please visit the airline website.
Please call 1-877-735-5633 and one of our Travel Experts will be happy to assist.